今日社媒主题:网红营销[2]–网红选择与匹配策略


今日社媒主题:网红营销[2]–网红选择与匹配策略

今日社媒主题:网红选择与匹配策略【2】

主题导读

网红营销的第一步不是写脚本,而是选人。选错网红,后面的内容优化、投放节奏和预算加码都会被放大成低效率。本期关注“如何选网红”:粉丝规模、网络位置、未来潜力、AI 匹配准确度和异质性处理效应,都是影响网红选择的关键变量。

这 5 篇文献来自 Journal of Marketing Research、Journal of Marketing 和 Marketing Science,既有面向管理者的选择框架,也有数据驱动的因果识别方法,适合用来搭建网红选择策略的理论底座。

文献一:选Mega还是Micro

文献信息Tian, Z., Dew, R., & Iyengar, R. (2024). Mega or micro? Influencer selection using follower elasticity. Journal of Marketing Research, 61(3), 472-495. https://doi.org/10.1177/00222437231210267

中文题目:Mega还是Micro?使用粉丝弹性进行网红选择

Abstract:Influencer marketing, in which companies sponsor social media personalities to promote their brands, has exploded in popularity in recent years. One common criterion for selecting an influencer partner is popularity. While some firms collaborate with “mega” influencers with millions of followers, other firms partner with “micro” influencers with only several thousand followers, but who also cost less to sponsor. To quantify this trade-off between popularity and cost, the authors develop a framework for estimating the follower elasticity of impressions (FEI), which measures a video’s percentage gain in impressions (i.e., views) corresponding to a percentage increase in the number of followers of its creator. Computing FEI involves estimating the causal effect of an influencer’s popularity on the view counts of their videos, which is achieved through a combination of (1) a unique data set collected from TikTok, (2) a representation learning model for quantifying video content, and (3) a machine learning-based causal inference method. The authors find that FEI is always positive, averaging .10, but often nonlinearly related to follower size. They examine the factors that predict variation in these FEI curves and show how firms can use these results to better determine influencer partnerships.

中文摘要:网红营销,即企业赞助社交媒体人物来推广品牌,近年来迅速流行。选择网红合作伙伴时,一个常见标准是受欢迎程度。一些企业与拥有数百万粉丝的“mega”网红合作,另一些企业则与只有几千粉丝、但赞助成本也更低的“micro”网红合作。为量化受欢迎程度与成本之间的权衡,作者提出了估计曝光粉丝弹性(FEI)的框架,用以衡量创作者粉丝数量增加一定百分比时,其视频曝光(即观看量)相应增加的百分比。计算 FEI 需要估计网红受欢迎程度对视频观看量的因果效应,作者结合了 TikTok 独特数据集、用于量化视频内容的表征学习模型,以及基于机器学习的因果推断方法。研究发现 FEI 始终为正,平均为 0.10,但与粉丝规模之间经常呈非线性关系。作者进一步考察了预测这些 FEI 曲线差异的因素,并展示企业如何利用这些结果更好地决定网红合作伙伴。

主要发现:粉丝规模的边际价值并非线性,选 mega 还是 micro 应看粉丝弹性与成本,而不是只看总粉丝数。

文献二:为什么近邻网红更有效

文献信息Goldenberg, J., Lanz, A., Shapira, D., & Stahl, F. (2024). Targeting nearby influencers: The acceleration of natural triadic closure by leveraging interconnectors. Journal of Marketing, 88(5), 111-130. https://doi.org/10.1177/00222429231223420

中文题目:瞄准近邻网红:利用连接者加速自然三角闭合

Abstract:On user-generated content platforms, individuals and firms alike seek to build and expand their follower base to eventually increase the reach of the content they upload. The bulk of the seeding literature in marketing suggests targeting users with a large follower base, that is, high-status influencers. In contrast, some recent studies find targeting lower-status influencers to be a more effective seeding policy. This multimethod article shifts the focus from the follower base of the seeding target to the focal content creator. The authors propose accelerating natural triadic closure by leveraging first-degree followers as interconnectors to target second-degree followers, that is, the nearby (low-status) influencers (who are interconnected with the focal content creator). Empirical studies document that this seeding target is much more effective for building and expanding the follower base, compared with targeting influencers who are not interconnected with the focal content creator-that is, the remote (both high- and low-status) influencers-by 2,300% and 46%, respectively. These studies on the acceleration of natural triadic closure are augmented by a preregistered field experiment to obtain convergent validity of the findings.

中文摘要:在用户生成内容平台上,个人和企业都希望建立并扩大粉丝基础,从而提高其上传内容的触达范围。营销中的大部分种子传播文献建议瞄准拥有大量粉丝的用户,也就是高地位网红。相反,一些近期研究发现,瞄准较低地位网红可能是更有效的种子策略。本文采用多方法研究,将关注点从被种子传播目标的粉丝基础,转向焦点内容创作者。作者提出,通过利用一阶粉丝作为连接者来瞄准二阶粉丝,即与焦点内容创作者相互连接的近邻(低地位)网红,可以加速自然三角闭合。实证研究表明,与瞄准那些与焦点内容创作者没有互联关系的远程网红(无论高地位还是低地位)相比,这一目标在建立和扩展粉丝基础方面分别有效 2300% 和 46%。作者还通过预注册实地实验增强了关于加速自然三角闭合发现的收敛效度。

主要发现:网红选择要看网络位置;与创作者已有连接的“近邻网红”可能比遥远的大网红更能带来增长。

文献三:提前购买未来网红背书

文献信息Lanz, A., Goldenberg, J., Shapira, D., & Stahl, F. (2024). Buying future endorsements from prospective influencers on user-generated content platforms. Journal of Marketing Research, 61(5), 839-857. https://doi.org/10.1177/00222437231207323

中文题目:在用户生成内容平台上购买潜在网红的未来背书

Abstract:Excessive monetary compensation and existing contractual agreements of influencers limit the ability of many firms to engage in effective influencer seeding. The authors suggest a forward-looking approach of targeting prospective influencers-while they are still largely unknown (e.g., a few months after their platform registration)-and signing them to endorse the firm in the future (e.g., more than a year later). This approach has the potential to significantly reduce costs. However, as only rarely do newly registered users ultimately become influencers (and as signals are weak), the authors propose a novel framework to cope with this rare-event problem. For empirical demonstration and application, the authors conduct data-based simulations using a data set from a worldwide leading audio platform. Every wave of newly registered users is associated with a profit potential stemming from future endorsements by prospective influencers. With knowledge about the order of magnitude of the return on successful influencer spend, managers applying the framework can extract around 20% of this profit potential (if the return is around three times the spend).

中文摘要:过高的货币报酬以及网红已有的合同协议限制了许多企业进行有效网红种子传播的能力。作者提出一种前瞻性方法:在潜在网红仍然基本不为人知时(例如平台注册几个月后)瞄准他们,并与其签约,使其在未来(例如一年多以后)为企业背书。这一方法有可能显著降低成本。然而,由于新注册用户最终成为网红的情况非常罕见,且早期信号较弱,作者提出一个新框架来处理这一稀有事件问题。为进行实证展示和应用,作者使用来自全球领先音频平台的数据集进行基于数据的模拟。每一波新注册用户都对应着一部分来自潜在网红未来背书的利润潜力。在了解成功网红投入回报数量级的情况下,应用该框架的管理者可以提取约 20% 的利润潜力(如果回报约为投入的三倍)。

主要发现:与其高价追成熟网红,不如早期识别潜在网红;难点是处理“极少数人成为网红”的稀有事件预测。

文献四:AI匹配并不总能提高平台收入

文献信息Liu, J., & Liu, Y. (2025). Asymmetric impact of matching technology on influencer marketing: Implications for platform revenue. Marketing Science, 44(1). https://doi.org/10.1287/mksc.2023.0211

中文题目:匹配技术对影响者营销的非对称影响:对平台收入的启示

Abstract:This paper explores the impact of using advanced technology such as artificial intelligence (AI) to match marketers with social media influencers. We develop a theoretical model to examine how matching accuracy affects the competition between influencers and the profitability of a social media platform. Our findings show that improving matching accuracy may not always benefit the platform, especially for platforms with intermediate follower density. Two opposing effects of technology improvement affect the prices of influencer marketing campaigns: advanced technology, such as AI, enhances the matching between influencers and marketers and also intensifies competition between different types of influencers. The overall effect on prices can be negative for some influencers because of the asymmetric nature of such matching technology: the matching outcome for influencers with a narrower audience (niche influencers) is more sensitive to matching accuracy than that for those with a broader audience (general influencers). As a result, more niche influencers begin to participate in marketing campaigns when matching accuracy improves, which reduces the prices offered by sufficiently general influencers and may lead to a decline in platform revenue. Additionally, we find that adjusting commission rates in response to technology improvements could help mitigate the negative impact although it may not eliminate it entirely. Our findings offer valuable insights for social media platforms seeking to remain competitive in the influencer marketing landscape.

中文摘要:本文探讨使用人工智能等先进技术来匹配营销者与社交媒体网红的影响。作者建立理论模型,考察匹配准确度如何影响网红之间的竞争以及社交媒体平台的盈利能力。研究发现,提高匹配准确度并不总是有利于平台,尤其是对粉丝密度处于中等水平的平台而言。技术改进会通过两个相反效应影响网红营销活动价格:AI 等先进技术改善网红与营销者之间的匹配,同时也加剧不同类型网红之间的竞争。由于这类匹配技术具有非对称性,即小众网红的匹配结果比泛网红更容易受到匹配准确度影响,因此技术改进对一些网红的价格总体影响可能为负。随着匹配准确度提高,更多小众网红开始参与营销活动,这会降低足够泛化网红的报价,并可能导致平台收入下降。此外,研究发现,平台可以通过根据技术改进调整佣金率来缓解负面影响,但可能无法完全消除。该研究为希望在网红营销领域保持竞争力的社交媒体平台提供了重要洞察。

主要发现:AI 匹配提高效率的同时也改变竞争结构;平台要同时设计匹配技术和佣金机制。

文献五:用Deep-DiD选择内容创作者

文献信息Cheng, Y., Wang, J., Cao, X., Shen, Z.-J. M., & Zhang, Y. (2026). A Deep-DiD method to estimate heterogeneous treatment effects: Application to content creator selection. Marketing Science, 45(2). https://doi.org/10.1287/mksc.2023.0511

中文题目:估计异质性处理效应的Deep-DiD方法:在内容创作者选择中的应用

Abstract:In this paper, we propose a Deep-DiD method that incorporates two deep neural networks in a difference-in-difference (DiD) framework to estimate heterogeneous treatment effects (HTEs). The dual-network architecture contains one neural network modeling HTEs as a nonparametric function of pretreatment features and another neural network capturing individual and time fixed effects. Through a series of simulations, we show that our method can uncover the true HTEs with high accuracy under various settings and demonstrates more robust estimation performance compared with existing methods like linear models and random forests. We apply this method to an empirical setting where a large videosharing platform introduced a “Creator Signing Program” aimed at signing creators and motivating them to generate more high-quality video content. Leveraging a matched data set of signed and unsigned creators, we employ our Deep-DiD method to estimate the HTEs of the signing program. Our method can help the platform optimize creator selection by identifying creators with the highest-estimated treatment effects. Through out-of-sample tests, we show that creators selected by the Deep-DiD method experience substantially larger actual performance jumps than those selected by the platform. Creator selection based on the Deep-DiD method also consistently outperforms that based on linear models.

中文摘要:本文提出一种 Deep-DiD 方法,将两个深度神经网络纳入双重差分(DiD)框架,以估计异质性处理效应(HTEs)。双网络结构包含一个神经网络,将 HTE 建模为处理前特征的非参数函数;另一个神经网络则捕捉个体和时间固定效应。通过一系列模拟,作者表明该方法在多种设定下能够高精度发现真实 HTE,并且与线性模型和随机森林等现有方法相比表现出更稳健的估计性能。作者将该方法应用于一个实证情境:某大型视频分享平台推出“创作者签约计划”,旨在签约创作者并激励其生成更多高质量视频内容。基于签约与未签约创作者的匹配数据集,作者使用 Deep-DiD 方法估计该签约计划的 HTE。该方法可以通过识别估计处理效应最高的创作者,帮助平台优化创作者选择。通过样本外测试,研究显示 Deep-DiD 方法选出的创作者实际绩效提升显著大于平台选择的创作者。基于 Deep-DiD 的创作者选择也持续优于基于线性模型的选择。

主要发现:创作者选择可以被视为异质性处理效应问题;平台应选择“签约后提升最大”的人,而不只是当前表现最好的人。

一句话总结

网红选择的关键不是找“最大的人”,而是找在特定网络位置、成本结构和平台机制下最能产生边际增量的人。

选题启发

问题1:品牌应如何同时评估粉丝弹性、网络近邻性和内容契合度?

问题2:早期识别潜在网红是否能成为低成本达人策略的新路径?

问题3:平台算法选人是否会改变网红市场的公平性和收入分配?